Future Movement - Takuma WarrantyUpdated 3 months ago

What is the Warranty Policy for Takuma Products?

The Takuma line of efoils, foils, e-tow, and accessories represents a trusted brand that prides itself on a legacy of excellence in water sports. Renowned for its commitment to innovation, Takuma has continually pushed the boundaries, delivering products that not only meet but exceed the expectations of riders worldwide. It's a brand that celebrates a passion for the water, offering the perfect blend of performance, durability, and style.

This article delves into the warranty policy of Takuma and includes all pertinent products bearing the Takuma brand name.

What is the Standard Warranty for Takuma Products? 

The standard manufacturing warranty for Takuma products is 12 months with a maximum warranty of 2 years/36 months.

Is it Possible for a Warranty Extension? 

Takuma only allows a maximum of 2 years/36 months for the warranty. This warranty duration is in place to ensure that their products continue to meet high-quality standards and provide you with dependable performance throughout the defined period.

How Can I Log a Warranty Claim? 

In the event that a product is defective or has some missing parts please contact Future Movement Support via Phone: 1300 050 599 or email: [email protected]. An agent will be in touch with you and will require you to fill out the Takuma warranty claim form for the Repair/Refund and Return of the product.

Please attach the following to your  warranty request/claim form:

• A proof of purchase (invoice or receipt from the authorized Takuma vendor: In this case, Future Movement)
• Visible proof depicting the defect : minimum 3 Photos/videos clear and focused, taken under good lighting conditions, and from a close to medium distance
• 1 photo of the serial number
• 2 photos of the complete equipment (front and back)
• Description/context of the issue

The agent will then advise you to return the defective part once the warranty claim has been approved. Processing of the replacement part or product delivery will take at least 5-10 business days.